Having been with UPS since 2001, Rachid is familiar with many areas of day-to-day work, including unloading, Irregs, Smallsort and Noread. He has also worked as a team leader, trainer and later as a supervisor. He has been a parcel delivery driver since 2011 and is well aware of the daily challenges. His goal is to promote fairness, respect and a strong community within the company.